The Technician Cory was prompt, professional, and personable. I chose Shaw because of the three plumbing companies I contacted for a quick quote for my leaking Water Heater, they called me back first (within an hour of me leaving a message), and then Cory was able to stop out and give me quote the same day. I hired Shaw and Cory was able to complete the work within two days of my original call. The install went well and my new water heater is working great. Skip the Big Chain Plumbers and just call Shaw, Spokane's Local professional Plumbing Company.
Pauline Reed
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March 17, 2025
Shaw plumbing is the best plumbing company i have worked with! George B. came out to our house within the hour of us calling. He identified the issue right away and explained the cost and process. He also took time to educate me on how our sump pump worked and how to clean it annually. He went over some other plumbing concerns with me and we will definitely be using Shaw when we need a new water heater. George was awesome and Shaw will be our only call for plumbing issues from now on!
Julia Paxton
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February 14, 2025
I've always had a great experience with Shaw Plumbing. David and Mekie are two exceptional plumbers/technicians who have replaced my water heater, fixed my sink and helped with burst pipes promptly in the winter time. They are communicative, efficient and upfront about costs. Their main office is great about dispatching and scheduling in an organized way. I recommend them to anyone who needs a plumber :) (Note: planning to pay with cash or check is the way to go otherwise there is a 3% fee for paying with debit/credit).
Elisha Heinje
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January 02, 2025
I've used Shaw a few times now and have always received excellent service. This time I called and they were able to fit me in the same day. The woman who scheduled me was very competent and helpful. I love that they send a text with a picture of the tech and your appt info - as a single woman it makes me feel very safe. They also communicated so well during the process. The tech, Cory, was professional and friendly. He spent time diagnosing the problem and gave me a detailed quote before doing any repairs. He also gave me some valuable information that I will definitely use.
Busy Bee
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March 25, 2025
Update:
Today is march 25,2025 Hot water heated did something weird. I called Shaw thinking I would get a recording. Rachel answered.(Thank you) She was kind, and sweet me up with Cory for today.. The same wonderful man that saved our butt's during the artic weather over a year ago. I really can't say how genuinely nice this company is. They care. They understand the importance of taking care of the community. I really can't thank them enough. I highly recommend and will call again. Thank you Shaw, and Rachel. Cory your one of a kind and I hope Shaw appreciates your dedication and the pride you put into all that you do.
I have to say, Since we had that artic weather in Jan. 2024 our Dad's hot water heater went out. I called around and had Gold &---- come in. Just walked in glanced at heater and walked out. Just said you need new heater with a quote of 2000ish. Had Shaw come look and they actually took it apart tested it. Cory explained every process. He was professional and he gave us options. He came back today with Nathan and they WORKED. You don't think about spiders or cobwebs, or even the tight walkways or spaces until they are lugging the tanks up and down. They are knowledgeable and HARD working. They cleaned up, even let me get a pic to share with you all. Shaw plumbing is my new go to. I think you'd like them too. THANK YOU CORY AND NATHAN. We appreciate you. 5 Stars across the board.
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The Technician Cory was prompt, professional, and personable. I chose Shaw because of the three plumbing companies I contacted for a quick quote for my leaking Water Heater, they called me back first (within an hour of me leaving a message), and then Cory was able to stop out and give me quote the same day. I hired Shaw and Cory was able to complete the work within two days of my original call. The install went well and my new water heater is working great. Skip the Big Chain Plumbers and just call Shaw, Spokane's Local professional Plumbing Company.
Shaw plumbing is the best plumbing company i have worked with! George B. came out to our house within the hour of us calling. He identified the issue right away and explained the cost and process. He also took time to educate me on how our sump pump worked and how to clean it annually. He went over some other plumbing concerns with me and we will definitely be using Shaw when we need a new water heater. George was awesome and Shaw will be our only call for plumbing issues from now on!
I've always had a great experience with Shaw Plumbing. David and Mekie are two exceptional plumbers/technicians who have replaced my water heater, fixed my sink and helped with burst pipes promptly in the winter time. They are communicative, efficient and upfront about costs. Their main office is great about dispatching and scheduling in an organized way. I recommend them to anyone who needs a plumber :) (Note: planning to pay with cash or check is the way to go otherwise there is a 3% fee for paying with debit/credit).
I've used Shaw a few times now and have always received excellent service. This time I called and they were able to fit me in the same day. The woman who scheduled me was very competent and helpful. I love that they send a text with a picture of the tech and your appt info - as a single woman it makes me feel very safe. They also communicated so well during the process. The tech, Cory, was professional and friendly. He spent time diagnosing the problem and gave me a detailed quote before doing any repairs. He also gave me some valuable information that I will definitely use.
Update: Today is march 25,2025 Hot water heated did something weird. I called Shaw thinking I would get a recording. Rachel answered.(Thank you) She was kind, and sweet me up with Cory for today.. The same wonderful man that saved our butt's during the artic weather over a year ago. I really can't say how genuinely nice this company is. They care. They understand the importance of taking care of the community. I really can't thank them enough. I highly recommend and will call again. Thank you Shaw, and Rachel. Cory your one of a kind and I hope Shaw appreciates your dedication and the pride you put into all that you do. I have to say, Since we had that artic weather in Jan. 2024 our Dad's hot water heater went out. I called around and had Gold &---- come in. Just walked in glanced at heater and walked out. Just said you need new heater with a quote of 2000ish. Had Shaw come look and they actually took it apart tested it. Cory explained every process. He was professional and he gave us options. He came back today with Nathan and they WORKED. You don't think about spiders or cobwebs, or even the tight walkways or spaces until they are lugging the tanks up and down. They are knowledgeable and HARD working. They cleaned up, even let me get a pic to share with you all. Shaw plumbing is my new go to. I think you'd like them too. THANK YOU CORY AND NATHAN. We appreciate you. 5 Stars across the board.