I needed a pressure valve replacement on my water heater. Brandon responded quickly. He gave me an estimate that was fair and fixed the problem promptly. He checked our water pressure and determined that no other work was needed. Brandon was respectful, understanding, fair, and honest. I am very happy with my experience.
ruth hawkinson
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May 02, 2025
THANKS to Raptor Rooter and Plumbing and to wonderful Dylan. Our water heater went out and within 2 hours of calling for help, Dylan was here and helping us. He did a great job of installing our new water heater and explaining as he went along the process. He said he will be our personal plumber and since we signed up for the maintenance plan, he will be out here yearly to maintain our water heater and address any other plumbing needs we may have in the future. He is a great and wonderful person, very personable and kind 😇
Thanks so much!!
Kim
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April 04, 2025
Tryston arrived promptly, worked out a reasonable cost to remove one toilet continually plugging up (even though we bought a new toilet and used an augur ourselves and one augur done professionally) and use a camera down the line. He camera'd the line from outside the house to the street. Nothing outstanding. That gave us piece of mind. Since he was here and we bought a second toilet, he replaced the one in master BR. We are happy with his work. He is efficient, professional, easy to work with and cleaned up after himself. He reloaded boxes back into our closet that I emptied to allow access to crawl space. He thinks on his feet and uses his IPad to camera the main sewer line and mobile deposit our check. We would recommend Raptor Rooter.
O Weiss
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April 18, 2025
Excellent service, every time. No stress, no worries. They show up on time and get the job done quickly. They go the extra mile… Dylan found an error leftover from the original build/install (installed by a different company) and he fixed the issue, with no extra charge, because he wanted to ensure our plumbing was done the right way.
jennifer schifano
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December 29, 2024
I reached out to multiple emergency plumbing services on a Sunday, as our main drain was backing up! Raptor Rooter were the only ones to contact me back within an hour. Not only that but the services we needed were finished within an hour and a half. Steven was our technician and he was amazing! He communicated clearly on what our options were, pricing, and what we needed and explained the solutions for our issue. Not only for the day but options moving forward as well. He was also extremely kind and respectful of our home and did his job efficiently! The service today was astounding. Best we’ve ever had for an emergency service for response time, pricing, and customer service! Thanks Steven!
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I needed a pressure valve replacement on my water heater. Brandon responded quickly. He gave me an estimate that was fair and fixed the problem promptly. He checked our water pressure and determined that no other work was needed. Brandon was respectful, understanding, fair, and honest. I am very happy with my experience.
THANKS to Raptor Rooter and Plumbing and to wonderful Dylan. Our water heater went out and within 2 hours of calling for help, Dylan was here and helping us. He did a great job of installing our new water heater and explaining as he went along the process. He said he will be our personal plumber and since we signed up for the maintenance plan, he will be out here yearly to maintain our water heater and address any other plumbing needs we may have in the future. He is a great and wonderful person, very personable and kind 😇 Thanks so much!!
Tryston arrived promptly, worked out a reasonable cost to remove one toilet continually plugging up (even though we bought a new toilet and used an augur ourselves and one augur done professionally) and use a camera down the line. He camera'd the line from outside the house to the street. Nothing outstanding. That gave us piece of mind. Since he was here and we bought a second toilet, he replaced the one in master BR. We are happy with his work. He is efficient, professional, easy to work with and cleaned up after himself. He reloaded boxes back into our closet that I emptied to allow access to crawl space. He thinks on his feet and uses his IPad to camera the main sewer line and mobile deposit our check. We would recommend Raptor Rooter.
Excellent service, every time. No stress, no worries. They show up on time and get the job done quickly. They go the extra mile… Dylan found an error leftover from the original build/install (installed by a different company) and he fixed the issue, with no extra charge, because he wanted to ensure our plumbing was done the right way.
I reached out to multiple emergency plumbing services on a Sunday, as our main drain was backing up! Raptor Rooter were the only ones to contact me back within an hour. Not only that but the services we needed were finished within an hour and a half. Steven was our technician and he was amazing! He communicated clearly on what our options were, pricing, and what we needed and explained the solutions for our issue. Not only for the day but options moving forward as well. He was also extremely kind and respectful of our home and did his job efficiently! The service today was astounding. Best we’ve ever had for an emergency service for response time, pricing, and customer service! Thanks Steven!