Windstorm tore up my roof, got 5 quotes and Palmer Construction came out on top. They have great product, crew is professional and great to work with. They are willing and able to work with insurance companies directly in clients behalf. I had a couple delays due to weather, but they left my house in better shape then arrival (roof), and my yard in good shape! They cleaned up behind themselves better then roofers I have had in other locations. I would HIGHLY recommend them to anyone.
Bruce Redman
-
September 17, 2024
I contracted Palmer to do repair work on my home in 2022. We came to an agreement for them to repair my home. They required that I submit a deposit and they would complete the project. I gave them a deposit of $43,841.84. After constant prodding to have the work started they finally sent out a team to perform the first phase of the work. When I tried to contact them to finish the work, they refuse to return my calls and have not made any effort to finish the work, leaving about $27,644.99 of work left to be finished. I have made many attempts to resolve this and they refuse to even extend the courtesy of a return call or even a letter. I feel that they are avoiding me and that their intentions are to keep the funds without finishing the work.
Mary Redman
Otis Orchards
Heather Fanara
-
August 05, 2024
In 2022, our house (Newman Lake) suffered from hail damage, along with many of my neighbors. We decided to work with the company that our next door neighbors were working, Palmer Construction. And it worked out well, at first.
We were provided with a list of things that could be fixed (screens, sighting etc.) but the only work we wanted done was the roof, meaning removing the old layers and replacing it with new roofing materials. We went through our insurance and they covered ALL of the costs. The work was completed in Feb 2023 and that was the last we had heard from Palmer.
Then, all of a sudden, a year later, we owed them approximately $2,000 and by the way, and I quote, “please note this is not the final bill. This is the current approved amount from the insurance. Supplementing is still in process and as more approvals are secured we will bill out accordingly.” And now, this week, last week in July 2024, we received another bill for over $3,000.
I have requested an itemized bill. I want to know why I still owe them money when I know that the entire cost that they SPECIFICALLY quoted us was covered ENTIRE and COMPLETELY by our insurance. I need to know each and every item that was used I ordered to complete my roof and that they are not charging me for work not done, but they are incapable of putting this together for me. I contacted my mortgage company and well as my insurance and my back and can confirm that they were paid for the work done. My insurance also stated that they received calls and emails from Palmer stating they need further money and when asked for the permit number, Palmer could not provide it.
Let me be clear, the workers did a great job. My roof looks beautiful and receive compliments on it quite often.
So, in summation, do not use this company. They will do the work, they will get paid, but will find ways to continue to gouge you for more money.
Sheila Huggins
-
May 30, 2020
Palmer Construction is a family-owned business. Pride of ownership shows! Gil and Jennifer are professional with their customers, they say what they will do, and they follow through with their word. Gil's team placed a vinyl fence in our mature perennial garden. They took down the rickety fence and installed new vinyl fencing among delicate flowers and growing foliage. They transformed the look of our backyard.
It was a pleasure to work with Palmer Construction.
EXCELLENT Job, Guys!
Physique Kitchen
-
October 11, 2024
We got 5 bids. Palmers bid was very professionally done and was fairly priced amongst the group and given to us at the time of inspection.
No games or high pressure.
We chose to go with them because the guy was honest, on time and thorough. The crew was very efficient and cleaned up like they were never there!
Super impressed!
Our roof turned out amazing!
These guys are full General Contractors so they helped us with our facia and soffits too!
I’ll be hiring these guys for my lake cabin next spring! Highly recommend!
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16124 E Marietta Ave STE 102, Spokane Valley, WA 99216, USA
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Windstorm tore up my roof, got 5 quotes and Palmer Construction came out on top. They have great product, crew is professional and great to work with. They are willing and able to work with insurance companies directly in clients behalf. I had a couple delays due to weather, but they left my house in better shape then arrival (roof), and my yard in good shape! They cleaned up behind themselves better then roofers I have had in other locations. I would HIGHLY recommend them to anyone.
I contracted Palmer to do repair work on my home in 2022. We came to an agreement for them to repair my home. They required that I submit a deposit and they would complete the project. I gave them a deposit of $43,841.84. After constant prodding to have the work started they finally sent out a team to perform the first phase of the work. When I tried to contact them to finish the work, they refuse to return my calls and have not made any effort to finish the work, leaving about $27,644.99 of work left to be finished. I have made many attempts to resolve this and they refuse to even extend the courtesy of a return call or even a letter. I feel that they are avoiding me and that their intentions are to keep the funds without finishing the work. Mary Redman Otis Orchards
In 2022, our house (Newman Lake) suffered from hail damage, along with many of my neighbors. We decided to work with the company that our next door neighbors were working, Palmer Construction. And it worked out well, at first. We were provided with a list of things that could be fixed (screens, sighting etc.) but the only work we wanted done was the roof, meaning removing the old layers and replacing it with new roofing materials. We went through our insurance and they covered ALL of the costs. The work was completed in Feb 2023 and that was the last we had heard from Palmer. Then, all of a sudden, a year later, we owed them approximately $2,000 and by the way, and I quote, “please note this is not the final bill. This is the current approved amount from the insurance. Supplementing is still in process and as more approvals are secured we will bill out accordingly.” And now, this week, last week in July 2024, we received another bill for over $3,000. I have requested an itemized bill. I want to know why I still owe them money when I know that the entire cost that they SPECIFICALLY quoted us was covered ENTIRE and COMPLETELY by our insurance. I need to know each and every item that was used I ordered to complete my roof and that they are not charging me for work not done, but they are incapable of putting this together for me. I contacted my mortgage company and well as my insurance and my back and can confirm that they were paid for the work done. My insurance also stated that they received calls and emails from Palmer stating they need further money and when asked for the permit number, Palmer could not provide it. Let me be clear, the workers did a great job. My roof looks beautiful and receive compliments on it quite often. So, in summation, do not use this company. They will do the work, they will get paid, but will find ways to continue to gouge you for more money.
Palmer Construction is a family-owned business. Pride of ownership shows! Gil and Jennifer are professional with their customers, they say what they will do, and they follow through with their word. Gil's team placed a vinyl fence in our mature perennial garden. They took down the rickety fence and installed new vinyl fencing among delicate flowers and growing foliage. They transformed the look of our backyard. It was a pleasure to work with Palmer Construction. EXCELLENT Job, Guys!
We got 5 bids. Palmers bid was very professionally done and was fairly priced amongst the group and given to us at the time of inspection. No games or high pressure. We chose to go with them because the guy was honest, on time and thorough. The crew was very efficient and cleaned up like they were never there! Super impressed! Our roof turned out amazing! These guys are full General Contractors so they helped us with our facia and soffits too! I’ll be hiring these guys for my lake cabin next spring! Highly recommend!