The team at Jacob's has made us loyal customers for life. The store is beautiful and we never felt rushed or pressured to buy.
They helped us find the perfect patio set and stored it over the winter while we waited for our landscaping to finish. When we expressed concern about the intense wind we get at out house, they customized our cushions with tabs to keep them in place.
They truly care about their customers. They squeezed in an early delivery for us so we could have seating to host a last-minute birthday party! Delivery crew was awesome and did a great job.
We went back and found the perfect matching fire table.
Everyone at Jacob's has been friendly and knowledgeable. Please check out this amazing, local, family-run business - you won't regret it!
Jessica Dull
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June 26, 2024
Went up to Spokane for the day and found this beautiful furniture! Stop in Jacob's Custom Living to check it out!
Glen
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January 29, 2023
. I have never been more thankful for amazing leadership of a business coupled with the imagination of a super talented employee. The owner, Darby, is an absolute pleasure to brainstorm with. He listens and, as a bonus, has an amazing history of his own.
I felt guilty for taking too much of his time, in part as I wanted to hear his story and about his experience in the industry. He then passed the baton back and forth to Byron. There was such good energy between the two of them that `I as a customer, came out a pure winner.
I work in the Middle East. I took my 49 Hudson to Darby and Byron. They were patient while I ordered some amazing material, new old stock from the late 50's. Well, they did not waste the opportunity. This and the surprise theme of trim thought up by Byron. I could go on and on, I did not interfere, I let Byron run with the project, and I am 100% fortunate and pleased. The owner has seen so much and Bryon, Thank you so much for being so talented. As a note, the people behind the scenes were great too, from accounting to the friendly, knowledgeable young man who was working the counter. Thank you and your team for amazing super creative work.
Jake Haiar
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October 19, 2024
I wish I could give this a 0 star. Jacobs made me some curtains for my boat. They are so bad it is unbelievable. They took about twice as long as there estimate. They made the curtains in there heated building and once outside in the cold they are over 1 and a half inches to small. I can't belive how tight they are and almost don't work on my boat. They also made a cover for my boat, they forgot to add protection against the snaps so it almost wore throught the cover. It is also super tight and fits terribly. After there work there was multiple extra snaps that they put in my boat which are in the way. They also left metal shavings everywhere and did not clean up. 0 stars would not recommend ever.
Marie Brown
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August 06, 2024
Very unassuming building. It's says upholstery and gives the appearance of a "fix-it" shop. I only knew of this place for patio furniture because friends had purchased from them. Inside is a different story. There is a wide variety of outdoor furniture and accessories. It's larger than I imagined and more store than repair. I definitely recommend for quality outdoor furniture. The staff is kind and knowledgeable.
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16023 E Sprague Ave, Spokane Valley, WA 99037, USA
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The team at Jacob's has made us loyal customers for life. The store is beautiful and we never felt rushed or pressured to buy. They helped us find the perfect patio set and stored it over the winter while we waited for our landscaping to finish. When we expressed concern about the intense wind we get at out house, they customized our cushions with tabs to keep them in place. They truly care about their customers. They squeezed in an early delivery for us so we could have seating to host a last-minute birthday party! Delivery crew was awesome and did a great job. We went back and found the perfect matching fire table. Everyone at Jacob's has been friendly and knowledgeable. Please check out this amazing, local, family-run business - you won't regret it!
Went up to Spokane for the day and found this beautiful furniture! Stop in Jacob's Custom Living to check it out!
. I have never been more thankful for amazing leadership of a business coupled with the imagination of a super talented employee. The owner, Darby, is an absolute pleasure to brainstorm with. He listens and, as a bonus, has an amazing history of his own. I felt guilty for taking too much of his time, in part as I wanted to hear his story and about his experience in the industry. He then passed the baton back and forth to Byron. There was such good energy between the two of them that `I as a customer, came out a pure winner. I work in the Middle East. I took my 49 Hudson to Darby and Byron. They were patient while I ordered some amazing material, new old stock from the late 50's. Well, they did not waste the opportunity. This and the surprise theme of trim thought up by Byron. I could go on and on, I did not interfere, I let Byron run with the project, and I am 100% fortunate and pleased. The owner has seen so much and Bryon, Thank you so much for being so talented. As a note, the people behind the scenes were great too, from accounting to the friendly, knowledgeable young man who was working the counter. Thank you and your team for amazing super creative work.
I wish I could give this a 0 star. Jacobs made me some curtains for my boat. They are so bad it is unbelievable. They took about twice as long as there estimate. They made the curtains in there heated building and once outside in the cold they are over 1 and a half inches to small. I can't belive how tight they are and almost don't work on my boat. They also made a cover for my boat, they forgot to add protection against the snaps so it almost wore throught the cover. It is also super tight and fits terribly. After there work there was multiple extra snaps that they put in my boat which are in the way. They also left metal shavings everywhere and did not clean up. 0 stars would not recommend ever.
Very unassuming building. It's says upholstery and gives the appearance of a "fix-it" shop. I only knew of this place for patio furniture because friends had purchased from them. Inside is a different story. There is a wide variety of outdoor furniture and accessories. It's larger than I imagined and more store than repair. I definitely recommend for quality outdoor furniture. The staff is kind and knowledgeable.