I really appreciate the friendly, knowledgeable service your team provides. Henry let me know he was on his way well within the time Window stated. Henry had a few questions for me. Let me know generally what he was going to do. I then had a few questions for him, which he answered to my satisfaction. He took care of the service, let me know what he found and what he did to fix it. His professionalism, knowledge, and friendly way of communicating reflect well on himself and his employer.
Annette Rogers
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October 31, 2024
Cameron V exceeded my expectations in diagnosing our broken thermostat, and installing a new one with a $200 rebate from Avista. I really appreciate that he took me through setting up the temperature schedule and connecting to the app. It’s all working perfectly!
Marsha Morrow
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July 23, 2024
New HVAC installed in Spring 2023 by Hurliman.
Air conditioner worked all summer 2023. No noises or concerns.
Heat not working in the fall 2023, condensation in drain tube frozen . Jerry rigged it.
Fixed properly in January 2024.
June 2024, first time turning on air conditioner and only blowing warm air. Ran for quite a few hours before realizing it. Didn't know what problems running it could cause so ran until they came out the next day so the house would be cooler.
Told me I need to replace TXV for $2,800. And charged me $302 for a service fee. I was three months past my warranty.
Another Company came over for another bid. Found the TXV disconnected, I was standing there when he opened the door and took pictures.
Either when they Jerry rigged or fixed my condensation drain tube they sabotaged my TXV so they could fix and overcharge knowing my warranty would have expired. No one else could have done this. I have pictures, emails, videos documentation and witnesses
Now my air compressor could be compromised.
The reputable company that fixed it estimated to fix TXV for less than half and charged $140 for the service fee.
I have communicated with Thomas who was more than rude and very defensive and Suzanne who just blew smoke.
I am going further with this on some level, because these criminals should not be in anyone's home.
In response to your response.
I never said that the HVAC company that discovered the TXV being disconnected was by you. He didn't even know who they were bidding against.
I was standing next to him when he opened the door and there it sat, disconnected. Then I told him at that time Hurliman would have been the last time look at my HVAC. And he took pictures.
Offering to fix something for cost that you sabotage is not a good deal.
Emily Vincent
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December 11, 2024
Cameron was great and quick. He took time to investigate and explained it well. But Hurliman needs to get card readers! Your workers deserve it to save more time and resources.
Would recommend. Very professional.
Melanie Gay
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October 30, 2024
Matthew was very courteous and knowledgeable. I felt confident that the service we needed was done well and I plan to use them again in the future. I felt I was given all options but not pressured for any additional services. He was also right on time and very clean and efficient working in our living room. Great job thank you!
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I really appreciate the friendly, knowledgeable service your team provides. Henry let me know he was on his way well within the time Window stated. Henry had a few questions for me. Let me know generally what he was going to do. I then had a few questions for him, which he answered to my satisfaction. He took care of the service, let me know what he found and what he did to fix it. His professionalism, knowledge, and friendly way of communicating reflect well on himself and his employer.
Cameron V exceeded my expectations in diagnosing our broken thermostat, and installing a new one with a $200 rebate from Avista. I really appreciate that he took me through setting up the temperature schedule and connecting to the app. It’s all working perfectly!
New HVAC installed in Spring 2023 by Hurliman. Air conditioner worked all summer 2023. No noises or concerns. Heat not working in the fall 2023, condensation in drain tube frozen . Jerry rigged it. Fixed properly in January 2024. June 2024, first time turning on air conditioner and only blowing warm air. Ran for quite a few hours before realizing it. Didn't know what problems running it could cause so ran until they came out the next day so the house would be cooler. Told me I need to replace TXV for $2,800. And charged me $302 for a service fee. I was three months past my warranty. Another Company came over for another bid. Found the TXV disconnected, I was standing there when he opened the door and took pictures. Either when they Jerry rigged or fixed my condensation drain tube they sabotaged my TXV so they could fix and overcharge knowing my warranty would have expired. No one else could have done this. I have pictures, emails, videos documentation and witnesses Now my air compressor could be compromised. The reputable company that fixed it estimated to fix TXV for less than half and charged $140 for the service fee. I have communicated with Thomas who was more than rude and very defensive and Suzanne who just blew smoke. I am going further with this on some level, because these criminals should not be in anyone's home. In response to your response. I never said that the HVAC company that discovered the TXV being disconnected was by you. He didn't even know who they were bidding against. I was standing next to him when he opened the door and there it sat, disconnected. Then I told him at that time Hurliman would have been the last time look at my HVAC. And he took pictures. Offering to fix something for cost that you sabotage is not a good deal.
Cameron was great and quick. He took time to investigate and explained it well. But Hurliman needs to get card readers! Your workers deserve it to save more time and resources. Would recommend. Very professional.
Matthew was very courteous and knowledgeable. I felt confident that the service we needed was done well and I plan to use them again in the future. I felt I was given all options but not pressured for any additional services. He was also right on time and very clean and efficient working in our living room. Great job thank you!