We went here the first time checking out the product and prices. Then our ins kicked in and we went and purchased 1200 Sq ft of vinyl flooring.
Exciting.
Can't put it down yet have a contractor coming to prep the floor and then install it.
I'm so excited.
Steven Cole
-
April 14, 2024
Bought a box of floor, took it home to try out the locking system as well as the look. Was very happy with the positive lock system and the color. Product was made in China and a solid product.
When we came up with the funds to purchase the flooring for the whole house, we went back and bought approx. 2000 sq ft of the same product, we thought.
Got home and the product locking system was totally different and greatly lacking. We called them and was informed the flooring was changed and from Vietnam. They said it was fine and worked just like the other and the other was not available.
We had a hateful time installing it with the constant shifting and moving. The job was finally done and we went back through the house fixing all the gaps at the ends of planks. And we continue to fix the gaps because of the pour system almost 2 years later.
Just as you would be, we are very unsatisfied. LL Flooring seems unconcerned about the situation and seemed to have no interest in coming out to look at the floor, pictures are good enough. The direction they have taken is, send in an unopened box of flooring and they will have it tested to see if it is defective. And let me know if there is a problem.
We will let you all know what we hear from the big test. They also felt the need to informed me that they Do Not do refunds. If the product is defective the most they will do is Store Credit. I bet you know how excited that made us after the long hours of installation.
Well, we will see.
Daniel Robles
-
January 30, 2020
I buy a lot of flooring from them. Their prices are good and the staff is helpful. I'm very pleased with the finished products when the floors go down.
Carlos Menendez
-
August 15, 2020
All the guys were great. Still had the flooring I bought 3 years ago so that's a plus. Great options for stone look plank vinyl. We put time in our bathrooms.
Cori Newland
-
November 03, 2023
Don't buy from them! I purchased my beautiful flooring and once they received my money it went down hill very quickly! The install was an absolute nightmare 2 months it took for installation. We had to have the manager come look at the installation multiple times but they said thats how its suppose to look! No a gap by the slider, not transition placed by a bedroom, just terrible. The product is discontinued after 1 year, the warranty does not cover transitions or anything but the flooring, but they can not get the flooring! Read the fine print throughly before purchasing.
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12918 E Indiana Ave, Spokane Valley, WA 99216, USA
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We went here the first time checking out the product and prices. Then our ins kicked in and we went and purchased 1200 Sq ft of vinyl flooring. Exciting. Can't put it down yet have a contractor coming to prep the floor and then install it. I'm so excited.
Bought a box of floor, took it home to try out the locking system as well as the look. Was very happy with the positive lock system and the color. Product was made in China and a solid product. When we came up with the funds to purchase the flooring for the whole house, we went back and bought approx. 2000 sq ft of the same product, we thought. Got home and the product locking system was totally different and greatly lacking. We called them and was informed the flooring was changed and from Vietnam. They said it was fine and worked just like the other and the other was not available. We had a hateful time installing it with the constant shifting and moving. The job was finally done and we went back through the house fixing all the gaps at the ends of planks. And we continue to fix the gaps because of the pour system almost 2 years later. Just as you would be, we are very unsatisfied. LL Flooring seems unconcerned about the situation and seemed to have no interest in coming out to look at the floor, pictures are good enough. The direction they have taken is, send in an unopened box of flooring and they will have it tested to see if it is defective. And let me know if there is a problem. We will let you all know what we hear from the big test. They also felt the need to informed me that they Do Not do refunds. If the product is defective the most they will do is Store Credit. I bet you know how excited that made us after the long hours of installation. Well, we will see.
I buy a lot of flooring from them. Their prices are good and the staff is helpful. I'm very pleased with the finished products when the floors go down.
All the guys were great. Still had the flooring I bought 3 years ago so that's a plus. Great options for stone look plank vinyl. We put time in our bathrooms.
Don't buy from them! I purchased my beautiful flooring and once they received my money it went down hill very quickly! The install was an absolute nightmare 2 months it took for installation. We had to have the manager come look at the installation multiple times but they said thats how its suppose to look! No a gap by the slider, not transition placed by a bedroom, just terrible. The product is discontinued after 1 year, the warranty does not cover transitions or anything but the flooring, but they can not get the flooring! Read the fine print throughly before purchasing.