Everyone at epic, from the staff who answered our initial phone call and handled scheduling to the technicians who came to our home, was incredibly helpful and respectful! We had our ducts cleaned along with our dryer vent blown out. The technicians respected our home by wearing shoe covers, were polite, and communicated with us. They explained the necessary steps/actions they were taking and also shared information about our options moving forward.
I would definitely recommend Epic!
Jared Browne (Browne Family)
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June 10, 2024
I needed electrical outlets breakers installed for a new computer room we are starting as well as 3 outlets for bidets near toilets.
They came out and did an estimate and started that same day, I couldn't be happier! They worked very hard and did top quality work, I even signed up for their monthly VIP club to get the top service.
My AC also went out and they sent a guy out the next day and had it up and running within a couple hours and made sure the settings on my EcoBee were correct as well.
Customer service couldn't be better! They just called me this morning to tell me that I'll be expecting a call from inspectors and it usually comes up as "unknown caller" on caller ID and to just be aware of that.
If you notice in the photos they either put a wall plate over a hole or put the original wall back in. They discussed this would be the case before ever starting the project. Very happy customer!
Joseph Burton
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February 24, 2024
On 01/12/2023 Epic Heating and cooling flooded our basement during our home remodel. No apologies or compensation offered by the company. Finally a year later we have our home back and would never recommend Epic fail to anyone. The inspector that Epic did not have inspect the work until seven months had passed failed nearly all aspects of the work. The dishwasher and garbage disposal were not properly grounded and the GFI plugs were all the wrong ones and not in compliance. Filed a complaint with the BBB and no response from Epic a month after filing the complaint. Small claims court will be next. If you want to have two weeks of 17 fans and three dehumidifiers running in your house, while the entire upstairs of the house was already being remodeled, then Epic fail is your company of choice. No apologies or communication, compensation or even a phone call from the owner would have been appreciated. Nothing but silence.
Debbie Gail
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June 27, 2024
From quote to project completion, Epic has been amazing to work with! Maureen in Customer Service is always pleasant to speak with, I could probably talk to her for hours. Cody and Joe helped my family to identify the major utility work needed on a home we were pending contract on. Their expertise helped to negotiate the purchase price of the house and once we got the home, then Joe came in and did excellent work on the electrical system. Joe is one of those guys that you can just tell he does good work by his no-nonsense demeanor, but he's actually a cool guy to work with. On top of all of the wonderful customer service, Epic also had the most affordable quote for services compared to their competitors. I highly recommend Epic for all of your electric, heating, cooling and plumbing needs!
Shannon Kealoha
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April 18, 2023
We have been with Epic Electrical since we purchased our home in 2015. This is a great company that is always available whenever we need them. I wouldn’t trust any other company to take care of my home they way they do. They started out with helping us with our electrical needs and it is exciting to see this company expand and grow into other areas of the home industry that they can help out with. Their prices are reasonable and all of the guys are very respectful every time I deal with them. I highly recommend this company to all homeowners who are looking for a company that has great rates, you want someone you can trust and goes above and beyond for their clients.
Go to electrical company for us.
Everyone at epic, from the staff who answered our initial phone call and handled scheduling to the technicians who came to our home, was incredibly helpful and respectful! We had our ducts cleaned along with our dryer vent blown out. The technicians respected our home by wearing shoe covers, were polite, and communicated with us. They explained the necessary steps/actions they were taking and also shared information about our options moving forward. I would definitely recommend Epic!
I needed electrical outlets breakers installed for a new computer room we are starting as well as 3 outlets for bidets near toilets. They came out and did an estimate and started that same day, I couldn't be happier! They worked very hard and did top quality work, I even signed up for their monthly VIP club to get the top service. My AC also went out and they sent a guy out the next day and had it up and running within a couple hours and made sure the settings on my EcoBee were correct as well. Customer service couldn't be better! They just called me this morning to tell me that I'll be expecting a call from inspectors and it usually comes up as "unknown caller" on caller ID and to just be aware of that. If you notice in the photos they either put a wall plate over a hole or put the original wall back in. They discussed this would be the case before ever starting the project. Very happy customer!
On 01/12/2023 Epic Heating and cooling flooded our basement during our home remodel. No apologies or compensation offered by the company. Finally a year later we have our home back and would never recommend Epic fail to anyone. The inspector that Epic did not have inspect the work until seven months had passed failed nearly all aspects of the work. The dishwasher and garbage disposal were not properly grounded and the GFI plugs were all the wrong ones and not in compliance. Filed a complaint with the BBB and no response from Epic a month after filing the complaint. Small claims court will be next. If you want to have two weeks of 17 fans and three dehumidifiers running in your house, while the entire upstairs of the house was already being remodeled, then Epic fail is your company of choice. No apologies or communication, compensation or even a phone call from the owner would have been appreciated. Nothing but silence.
From quote to project completion, Epic has been amazing to work with! Maureen in Customer Service is always pleasant to speak with, I could probably talk to her for hours. Cody and Joe helped my family to identify the major utility work needed on a home we were pending contract on. Their expertise helped to negotiate the purchase price of the house and once we got the home, then Joe came in and did excellent work on the electrical system. Joe is one of those guys that you can just tell he does good work by his no-nonsense demeanor, but he's actually a cool guy to work with. On top of all of the wonderful customer service, Epic also had the most affordable quote for services compared to their competitors. I highly recommend Epic for all of your electric, heating, cooling and plumbing needs!
We have been with Epic Electrical since we purchased our home in 2015. This is a great company that is always available whenever we need them. I wouldn’t trust any other company to take care of my home they way they do. They started out with helping us with our electrical needs and it is exciting to see this company expand and grow into other areas of the home industry that they can help out with. Their prices are reasonable and all of the guys are very respectful every time I deal with them. I highly recommend this company to all homeowners who are looking for a company that has great rates, you want someone you can trust and goes above and beyond for their clients. Go to electrical company for us.